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Service 01 · Agentic AI

Agents that work
inside your stack.

Not another chatbot in a sidebar. Sync2Web builds autonomous loops — trigger, reason, act, log — connected to CRM, inbox, WhatsApp, and your databases.

Scope an agent
Latency
< 3s
avg. decision
Guardrails
100%
audited actions
Handoff
Human
when it matters
Stack lab — drag to rewire
INPUTS
AGENT
CORE
APIs
CRM
Legacy
WhatsApp

Drop nodes to map your agent topology — lines update live.

Live simulation

The agent loop

Run the cycle — or tap any stage. The packet travels the loop while the console logs what the agent is doing.

LOOP
agent_run.log idle
01 — Sense

Ingest signals from your world

Webhooks, inbox events, form fills, CRM stage changes, Slack mentions — normalized into one event stream.

    Event bus

    What the agent hears

    A continuous stream of real-world triggers — the same noise your team juggles, unified for the agent.

    Tool router

    Which tool would the agent pick?

    Pick a scenario — watch routing logic choose APIs, human review, or fallback models.

    Incoming

    WhatsApp: pricing question from enterprise lead

    Decision

    Route → CRM lookup + draft reply → human approve → send

    Confidence 0.91 · auto-send blocked until approval
    Architecture

    Three layers, one brain

    L1

    Perception

    Reads docs, threads, APIs, and files. Extracts intent, entities, and urgency.

    L2

    Reasoning

    Chooses tools, drafts plans, requests approval when confidence is low.

    L3

    Action

    Executes API calls, sends messages, updates records — every step logged.

    Playbooks

    Pick a workflow

    Same engine, different missions. Tap a playbook to preview the agent graph.

    Outbound that researches before it pings

    Agent pulls ICP fit, recent news, and prior CRM notes — drafts a personalized WhatsApp or email — waits for your one-tap approve — then sends and logs.

    4.2× reply rate −68% manual research 0 untracked sends

    Manual vs agentic

    Spreadsheet chaos

    • Copy-paste between 6 tabs
    • No audit trail
    • Follow-ups fall through
    • Scale = hire more people

    Closed loop

    • One event bus, many tools
    • Every action timestamped
    • Escalation rules built in
    • Scale = tune the agent

    Built with guardrails

    Human-in-the-loop

    High-stakes sends and data writes pause for approval.

    Full audit log

    Replay any run — prompts, tools, outputs, timestamps.

    Scoped credentials

    Least-privilege API keys per agent and environment.

    Confidence gates

    Low certainty routes to a human, not a guess.

    Ready to ship your first agent?

    We map one high-value workflow, prototype in days, and harden for production.

    Start on WhatsApp Book a discovery call
    WhatsApp